Job description:
Serve as the first point of contact for visitors and callers, providing excellent customer service and performing various administrative tasks to support the smooth operation of the company building.
Key Responsibilities
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls promptly and efficiently.
- Provide information and assistance to visitors, clients, and employees.
- Maintain the reception area, ensuring it is always tidy and presentable.
- Receive, sort, and distribute daily mail and deliveries.
- Assist with scheduling and coordinating meeting rooms for visitors.
- Handle basic administrative tasks such as data entry, filing, and photocopying.
- Maintain and update contact lists and internal directories.
- Assist with organizing company events and functions as needed.
- Perform other clerical duties and projects as assigned by management.
Qualifications (English):
- Excellent customer service skills.
- Pleasant and friendly personality.
- Strong communication and listening skills.
- Strong problem-solving skills.
- Flexibility in working hours and ability to work under pressure.
- Knowledge of relevant computer programs.