Software
Manage and simplify debt collection process for agents.
Lead monitoring system to create campaigns and assign leads.
Click-to-call options with status updates.
Telecommunication automatic billing system.
Cloud data
AI
AI camera with real-time vision analytics.
AI enabled speech-to-text analytics with NICE.
Smart City orchestration with AI cameras and IoT sensors.
Platform to manage customer feedback with AI.
Analysis and flow on citizen's complaints with AI.
Real-time customer feedback with AI analysis.
Intelligent chatbot with knowledge base access.
Voice / Cloud voice
Automatic call distribution with desktop softphone.
Solution for customer experience (CX) and employee experience (EX).
Bridges any cloud call center with Thai local carriers.
Customizable mobile application for softphone.
Record calls with secured encryption.
PBX phone system service on cloud.
Limit and block outbound calls to ensure compliance.
Automatic call dialing for call center softwares.
Security
User and role management system.
Cookie consent management.
Consent management.
Data Subject Rights Management.
Record of Processing Activities
Data Protection Impact Assessment
Manage data privacy breaches and policy.
Hardware
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